Privacy Policy

Your privacy is fundamental to our operations. This policy outlines how we collect, use, and protect your personal information.

Last updated: December 15, 2024

Effective date: December 15, 2024

Introduction

At designgrid, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website designgrid.world and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

This Privacy Policy applies to all information collected through our website and/or related services, sales, marketing, or events (we refer to them collectively in this Privacy Policy as the "Services").

Information We Collect

Personal Data That You Provide to Us

We may collect Personal Data that you voluntarily provide to us when you:

  • Register for an account or profile
  • Subscribe to our newsletter or mailing lists
  • Request services, information, or support
  • Participate in surveys, contests, or promotional activities
  • Submit inquiries or contact us through forms
  • Engage with our social media pages
  • Download resources or materials from our website
  • Make purchases or enter into transactions

This Personal Data may include:

  • Name and contact information (email, phone, address)
  • Username and password
  • Professional title and company information
  • Communication preferences
  • Payment information (for transactions)
  • Resume/CV and employment history
  • Project requirements and preferences
  • Feedback, comments, and testimonials
  • IP address and browser information
  • Session data and cookies

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address and geolocation data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on our website
  • Referring websites and exit pages
  • Click-through rates and navigation patterns
  • Device type and screen resolution
  • Interaction with website features and functionality

How We Use Your Information

We use the information we collect for various purposes, including:

Service Provision and Communication

  • Provide, operate, and maintain our website and services
  • Process transactions and send related information
  • Respond to your inquiries and provide customer support
  • Send technical notices, updates, and security alerts
  • Communicate about projects, deadlines, and deliverables

Marketing and Business Development

  • Send marketing communications about our services
  • Notify you about new services, features, or offerings
  • Personalize your experience on our website
  • Invite you to participate in surveys or feedback sessions
  • Improve our services based on your preferences and behavior

Legal and Security Purposes

  • Comply with legal obligations and regulations
  • Protect against fraud, unauthorized access, and security threats
  • Enforce our terms of service and policies
  • Resolve disputes and investigate potential violations
  • Protect the rights, property, or safety of our users and others

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your Personal Data to third parties without your consent, except as described in this Privacy Policy. We may share your information in the following circumstances:

With Your Consent

We may share your information when you explicitly consent to such sharing for specific purposes.

Service Providers and Partners

We may share information with trusted third-party service providers who assist us in operating our business, including:

  • Web hosting and cloud storage providers
  • Email marketing and communication platforms
  • Payment processors and financial institutions
  • Analytics and marketing services providers
  • Customer relationship management (CRM) systems
  • Professional service providers (legal, accounting, consulting)

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

In connection with a merger, acquisition, financing, or sale of assets, your information may be transferred as part of the transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your Personal Data against unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards

  • SSL/TLS encryption for data transmission
  • Encrypted data storage and backups
  • Regular security updates and patches
  • Access controls and authentication systems
  • Firewall protection and intrusion detection
  • Secure file transfer protocols

Organizational Measures

  • Employee training on data protection
  • Confidentiality agreements and policies
  • Limited access to personal information
  • Regular security audits and assessments
  • Incident response procedures
  • Vendor and partner security reviews

Important Notice

While we strive to protect your Personal Data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your Personal Data:

Access and Portability

You have the right to request a copy of the Personal Data we hold about you and to receive it in a structured, commonly used format.

Correction and Updates

You can request that we correct or update any inaccurate or incomplete Personal Data in our records.

Deletion

You have the right to request deletion of your Personal Data under certain circumstances, subject to legal obligations and legitimate business interests.

Opt-Out of Marketing

You can unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

Objection and Restriction

You may object to certain processing of your Personal Data or request that we restrict processing in certain circumstances.

How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected] or +63 917 630 2277. We will respond to your request within 30 days.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and analyze website usage.

Types of Cookies We Use

Type Purpose Duration
Essential Cookies Required for basic website functionality Session/Persistent
Analytics Cookies Help us understand how visitors use our website 1-2 years
Marketing Cookies Used to deliver relevant advertisements Up to 1 year
Preference Cookies Remember your settings and preferences Up to 1 year

Managing Cookies

You can control and manage cookies in various ways:

  • Adjust your browser settings to refuse cookies
  • Use cookie management tools on our website
  • Install opt-out plugins provided by advertising partners
  • Contact us for assistance with cookie preferences

Please note that disabling certain cookies may affect the functionality of our website.

International Data Transfers

Your Personal Data may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws.

Transfer Safeguards

When transferring your data internationally, we implement appropriate safeguards:

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions from relevant authorities
  • Binding Corporate Rules
  • Certification schemes and codes of conduct

Data Processing Locations

Our primary data processing occurs in the Philippines, with additional processing in other countries where our service providers are located. All locations have appropriate data protection frameworks in place.

Children's Privacy

Our website and services are not intended for children under 18 years of age. We do not knowingly collect Personal Data from children under 18. If we become aware that we have collected Personal Data from a child under 18, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us immediately so we can remove their information from our systems.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Providing prominent notice on our website
  • Updating the "Last updated" date
  • Obtaining your consent for significant changes
  • Maintaining version history for transparency

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Phone

+63 917 630 2277

Address

Salcedo Village, Makati City
Metro Manila, Philippines

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM (PHT)

Need additional information?

Contact Us